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CIO Advisor APAC Weekly Brief

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  • ZENDESK: Data-Driven Customer Service Experts
  • Top 10 IT Service Management Companies - 2018

    Information Technology (IT) is incredible. As technology has permeated into every stratum of modern business processes, the demand for quick and apt services has grown by multiple times. The widespread development of IT has reinvigorated the processes of obsolete systems and enabled companies to supplement their production volume. The rapid digitalization and growth in the data have greatly transformed society as they navigate into the interconnected world.

    But information technology has been around for long, long time and people have been intelligent enough to boom on the technology advantage. As ages passed, the face of IT continued to grow effectively with modern companies investing more in skills, processes, and tools to leverage the cutting-edge technologies. Today, IT has become multi-dimensional as there has been major disruption that has taken the technology world by storm. IoT has been one such technology that has provided plethora of opportunities as it enables us to connect with almost everything. This is why IoT is among the biggest emerging trends of 2018. Over the next decade, almost every app and services will become intelligent through leveraging AI and machine learning. Having said that, companies have to closely monitor the trends and challenges that can impact the transformation.

    To assist CIOs maneuver in the right direction while adopting IT services, a distinguished panel of CEOs, CIOs, VCs, and analysts along with the CIO Advisors’ editorial board has selected the leading IT service management solution providers in APAC. The companies featured in this edition demonstrate an ability to develop innovative technologies combined with outstanding customer service.

    We present to you “Top 10 ITSM Solution Providers - 2018 .”

  • TOP VENDORS
    Top 10 IT Service Management Companies - 2018

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    Top IT Service Management Companies

  • Alemba

    Alemba

    Provides Alemba Service Manager, an Enterprise Service Management application that combines user-focused design philosophy with robust out-of-the-box functionality

    alemba.com

  • Cryta Services

    Cryta Services

    Redefining IT through innovation, the right solutions and better user technological experience

    www.crytaservices.com

  • OneDelta Technology Solutions

    OneDelta Technology Solutions

    Builds innovative business product solutions for corporate governance, risk management, and compliance

    onedelta.in

  • Zendesk

    Zendesk

    Provides a customer service platform that empowers organizations to improve customer engagement & better understand their customer

    www.zendesk.com

  • Atlassian

    Atlassian

    Offers collaboration, development, and issue tracking software for its global customers

  • Axios Systems

    Axios Systems

    Helps customers to achieve business goals through effective and efficient management of their IT services and systems

  • BMC

    BMC

    Assists customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems

  • Epicor

    Epicor

    Provides a true service-oriented architecture (SOA) platform that enterprises to concentrate on critical aspects of their business and the software helps them manage internal business processes

  • Ivanti

    Ivanti

    Renders solutions for IT asset management, IT service management, endpoint security, and supply chain management

  • Team Computers

    Team Computers

    An ITSM provider that aims to bridge between business needs and affordable and high quality IT solutions

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